Blog

In today's fast-paced world, customers expect quick and efficient solutions to their problems. They don't have the time to wait on hold for hours or to navigate through complicated phone menus.

ArcCRM    Customer    Support

Implementing dialer software can significantly transform the operations of a support team by streamlining and optimizing their processes.

Dialer    Support    Benefits

Data is the buzzword these days. Organizations across the spectrum invest in modern BI analytics tools for data-based decision-making. Unfortunately, it is not driving the change intended.

General      

Is your workforce becoming more efficient? Are you managing them in a way that maximizes their productivity and drives success for the company? If the answer is yes, then you are already familiar with time tracking software.

Time tracking software    time tracking    employee tracking

Hyper-personalization is using data to create customized and tailored experiences for individual customers.

ArcCRM    Customer    Insights

Customer feedback plays a crucial role in shaping great business decisions. In today's highly competitive market, understanding and meeting customer expectations is vital for sustainable success.

Business    customer feedback

CRM (Customer Relationship Management) software plays a crucial role in helping B2B companies improve lead conversion rates by providing a centralized platform to manage and nurture leads throughout the sales process. Here are several ways CRM software supports lead conversion in B2B companies

crm software    leads    marketing automation

The rise of AI-powered time tracking is expected to bring significant advancements and improvements to how organizations manage and track employee time in the coming years. Here's what you can expect

Time tracking    Employee tracking    Payroll

In 2023, HR strategic initiatives are playing a crucial role in shaping the future of work. As organizations continue to adapt to rapidly changing business landscapes, emerging technologies, and evolving workforce expectations, HR departments are at the forefront of driving transformation and preparing companies for the future. Here are some key ways HR strategic initiatives are shaping the future of work in 2023.

HR Software    HRM Software    Remote Work

As a business owner or someone in charge of customer relationship management(CRM), you know how important it is to stay ahead of the game. In today's world, where technology constantly evolves, keeping up with the latest CRM trends is essential. This article will discuss the top 5 CRM trends to watch out for in 2023.

CRM Software    CRM Solutions    CRM Trends

Unsurprisingly, CRM tools have become essential for businesses of all sizes—from small startups to large enterprises. As teams strive for maximum productivity and efficiency, Customer Relationship Management (CRM) software offers a powerful solution for managing customer relationships.

Arc CRM    Customer data    Insights

This statistic shows that as of April 2020, 39% of workers preferred to work from the office while 40% preferred to work remotely.

Arc Time

Tracking time and efficiently utilizing it is cardinal for businesses of all sizes to emerge successfully. Though your business, at its nascent stages, may find manual time tracking easy to handle, it may become tedious as your business grows.

Arc Time

Have you recently launched your business? Your next target will be making it big in your industry. Isn’t it? To achieve this, you need thorough assessment, diligent planning, and careful implementation of business strategies.

Arc CRM

In the professional landscape, deals can happen anywhere, and at any time. Hands are shaken, contracts are drawn up, and signatures can be requested at every turn.

ArcTime    Time Tracking    Remote